Number Twenty supported accommodation
What is Number Twenty?
Number Twenty offers non-emergency supported accommodation for six young women aged 16-21 years inclusive who are homeless or at risk. The building consists of six individual, furnished bed-sits. Young women can stay for up to four months, with a possible two months extension if appropriate.
What does Number Twenty provide?
Number Twenty’s service includes:
- Safe, supported, quality accommodation for young women
- Access to home making and life skills training
- Help to engage with other support agencies, including dealing with telephone calls, correspondence and interviews
- Help in taking up education, training and employment opportunities
- The chance to experience semi-independent living while having on-site access to staff support
- Support, advice and assistance to young people to help them address their housing needs, with the aim of moving them onto appropriate longer term accommodation
How does it work?
Each young person is allocated a key worker within three days of arrival. The key worker and young person will jointly produce and regularly review a personal development plan, aimed at addressing personal issues and securing appropriate move-on accommodation.
Young people are also expected to attend key work meetings and any other meetings agreed with their key worker, such as housing appointments.
Young People will have the opportunity to attend weekly house meetings, where they will have the chance to air their views and discuss any house issues which may arise.
Who can apply to Number Twenty
Applications to Number Twenty are welcome where the person applying:
- is a young woman aged between 16 and 21 years inclusive
- is homeless, or at risk in their current housing circumstances
- has a housing support need
- is not moving directly out of residential care
- does not have a significant drug or alcohol problem
- is not suffering from severe mental health problem.
What is the application procedure?
Number Twenty welcomes referrals from any source, including young people themselves. Individuals and agencies should phone during office hours to find out whether there is a vacancy and to provide initial referral information.
If appropriate, a completed written referral from will be requested. Following receipt of the written referral, a decision will be made on whether to offer the young woman an interview for admission. Information may be sought from other agencies.
Admission interviews take place Monday-Friday, during office hours. If the young woman is offered a place, admission may be immediate.
Care Commission
This service is regulated by the Care Commission. You can contact them at:
Care Commission
Compass House
11 Riverside Drive
Dundee DD1 4NY
Tel: 01382 207100
Lo-call: 0845 60 30 890
Complaints
If you are unhappy with the service provided by Stopover, we have a written complaints procedure. We treat seriously any complaint or dissatisfaction with the Project. If you would like a copy of the Complaints Procedure, please ask.

